# AI Automation Workflow for Typeform to Zoho Desk Ticket Creation

> Developed an AI automation workflow that automatically converts new Typeform form submissions into support tickets in Zoho Desk. Using Make.com for workflow orchestration, the system captures user responses and instantly generates a structured ticket inside Zoho Desk. This automation eliminates manual ticket creation, speeds up support response time, and ensures every customer request is properly logged in the helpdesk system.

- **Category:** AI Automation

## Stack & skills
- AI Implementation
- AI Agent Development
- Machine Learning
- Make.com
- OpenAI API

## Gallery
- Full Make.com automation canvas: Typeform "Watch Responses" trigger feeding a Zoho Desk contact search, then a Router branching on "if contact doesn't" and "if contact exists" into create-contact and create-ticket modules — https://www.sentientarc.com/portfolio/typeform-zoho-desk-ticket-automation/1.webp

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Canonical page: https://www.sentientarc.com/portfolio/typeform-zoho-desk-ticket-automation